Great service, coupled with superb customer service = a happy, returning satisfied customer! My 2018 Vehicle was delivered within the time frame specified, cleaned and washed

I recently purchased a new vehicle at Northside Chevrolet and I definitely recommend this dealership. The place was spotless and I was impressed with the huge inventory they had. I had checked multiple dealerships and Northside had the most choices which is great when buying a new car, makes it so much easier. I was very pleased with Ed Burgess, the sales manager, who made our experience with their dealership a great one. He was very helpful in taking care of our needs and for that we are extremely grateful. William Juarez, the finance manager, was also very helpful in taking care of our needs and answering all our questions. I highly recommend this dealership to anyone who is looking to buy a new car!

I purchased an excellent used Nissan Rogue from Northside Chevrolet. Sales Consultant Jonathon Hamilton worked hard to make the sale and was very accessible. To help complete the deal, GM Edward Burgess went the extra mile to get the sale completed. It was worth the drive from Victoria!

I recently took my beloved 2010 Tahoe in for service at Northside Chevrolet. It was a little overdue for the 100K service and some maintenance that needed caught up. Worked with Garrett Johnson who was extremely friendly, knowledgeable and provided top notch service in general. I ended up doing not only the normal dealer work but literally everything on my list I could convince them to do. I used to be an auto mechanic back in the day and have owned so many trucks in so many states it isn't funny. Garrett and the crew at Northside Chevrolet are among the best I have ever encountered in over 30 years of driving. After such amazing service I had already decided I'm not taking my Tahoe to anyone for anything unless Garrett and crew can't do it. My girlfriend has an older GMC she just picked up for her son from her daughter. We took it in to Garrett and once again were given an absolute top notch level of service, fair pricing and outstanding work done to her little SUV. If this wasn't already enough, I've been shopping around for some custom steel bumpers for my Tahoe and having a little trouble getting someone to order the ones I want and install them as I want. I want something very close to factory but steel. Garrett worked with his body shop for me and now I'm having the bumpers shipped to Garrett for installation. I can not recommend Garrett and Northside more highly. This is what going to an actual GM dealer service department is supposed to be like.

Purchased a new vehicle the best vehicle purchase I have ever made. The New Northside Chevrolet has definitely changed since the new General Manager Ed Burgess has taken the leadership from Dean Hardy. I had a problem with Dean very rude did not seem to care about the satisfaction of his customers. Ed is totally different meets customers and helps them to have a great vehicle experience. Carl Campbell the salesperson who found the perfect vehicle for me. He was courteous, very knowledgeable, straight forward, and bent over backwards to satisfy the customer. Great new manager and team at Northside Chevrolet. Highly recommend this dealership with a large inventory.

I took my car in at 3:00 for an oil change. They were polite . The people who answer the phone are usually rather rude . Not today Nice for a change

I had a bad experience the first time I went to Northside Chevy, I received a text from the asking how my visit went and I told them not very good. They asked for a second chance and set me up with a sales associate Johnathan and sales manager Cody. Wow what a difference! they blew me away with their professionalism. Needless to say I am now there proud new owner of a charger R/T. They gave a me a great price,. awesome traded value and offered me with an extended warranty that I could not refuse. The finance associate made all the paper work very easy ( Mr. O sorry I could not spell his name). This all happen because of one woman's determination that I had a good experience. So thank you to her she set the whole meeting up!

Traded my 18 camaro for a 2020 truck. Thanks to my salesman Fred. Helped me pick just what I needed. Thank you north side Chevy!

I have had my 2012 Cheverolet Silverado in this service shop 3 times for preventative maintenance and I had such a GREAT experience each time~ I highly recommend this dealership the staff is efficient, friendly, organized and I find that is so rare today~ JR is amazing and David Rice took such great care of me answering all of my questions and concerns about what my vehicle truly needed. The staff at the desk are friendly and efficient and check in and check out was flawless~It felt to me each staff member knew what they were supposed to do and they did it with a smile on their face~ I highly recommend this dealership for any of your service needs~

Thank you for making my latest car purchase an exceptional experience. I have purchased many new and pre owned vehicles since I purchased my first car in 1977. My recent car purchase experience at Alamo City Chevrolet was by far the most exceptional in all aspects. My sales associate Mike Gutierrez was exceptional. He was very well versed on the vehicle specifications and operation. He was very familiar with what vehicles were available for sale, helping me find the one that best met my search criterion, without any sales pressure. After I purchased the pre-owned vehicle as is with no warranty, he pointed out that there was a rip on the passenger seat leather which they were going to fix at no charge to me. When I brought the car in the following week to have the seat tear repaired they determined it could not be repaired and they proceeded to replace the lower seat leather at no cost to me. Incredible. My sales manager, Mike Flores, also was exceptional. My usual experience with sales managers required me to do extensive online research to be used for lengthy purchase price and trade in price negotiations. Mike Flores actually provided much of the online research which clearly showed the purchase price he posted up front was a very good value. We also quickly arrived at a trade in price that was in line with online research he also assisted with. My finance manager JJ Rodriguez also was exceptional. Even with a cash purchase like this, I usually have to wait a long time to start the closing and then I am subjected to hard sell theatrics. He quickly prepared the paperwork and met with me after a very short wait. He explained options such as warranties quickly and did not try to hard sell when I told him I was not interested in the warranties. I will definitely recommend Alamo City Chevrolet to others and most definitely will go to Alamo City Chevrolet first when I am ready to buy my next new or pre-owned vehicle.

painless transaction thanks to MATT LOPEZ, dealership was clean and comfortable i am very happy with my 2017 2 ss 6.2L Di 8 speed automatic transmission. Thank you Jack Adams ema il jjadamstx@gmail.com

Online registration is a great tool, quick response from sales department Matt Lopez. He verified what I wanted came in without appointment but he still made time to met me as he currently working with customer he had me talk to James Gillean two very good people and both professional very helpful.

Sales Advisor T.C. was awesome !! He was great did not give us the run around on our car he was straight forward on getting us in a new truck. Thank you T. C. I will see in about 2yrs again😊

Very good service. I was in and out quickly. Matt Lopez is a talented salesman who listened to my every request. The dealership was willing to work with my situation and I walked away with a great deal.

I started my buying process online with James Gillean. Once he found the car I wanted, we worked over the phone and through emails to finalize the deal. Working with Gary and JJ was a pleasure. My time in the dealership was minimal by my choice but was treated wonderfully by everyone I came in contact with. Don't waste your time, go to Alamo 1st!

I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great experience with him. He was very laid back which I liked. He did not put pressure on you to buy a car which I liked. I went to other dealerships where they put pressure on you which I do not like at all. I do not like high pressured sales people. That does turn me away.

I was very satisfied. I Took my truck in for normal service. They offered shuttle service. The service was done quickly and they washed the truck.

Great customer service! I recommend this dealership to everyone to go to! I am always satisfied when I visit this dealership, great staff. This is the only dealership that I will visit.

From the start Emilio and Lance were courteous and professional. They were sincere and ensured my experience was well above what I expected. I have to say I experienced the same level of customer appreciation with everyone I dealt with. I'd recommend this dealership.

My experience was do awesome. Simple, no pressure, nice, kind folks. Salesman was the best ever. Finance was super easy process. Definitely will use again.

Friendly staff, professional, caring, attentive. What else could you ask for. Cam was great. Though processing was long, I got just what I wanted. They made me feel special.

This is a great dealership with excellent employees like Katrina Cuellar who really does a great job taking care of her customers. I have been coming here for years due to there honesty, integrity, and all around great customer service. No one does it better and I will always return here for my service needs. Thanks Katrina for all your hard work. They also have a top notch service manager in Roy McClure.

Katrina in the service dep't and Michael Moore in the sales dep't have both been unbelievable to work with - they understand customer service !

My sales person, Damian, went above and beyond making the experience go very smoothly. He made sure I was completely satisfied with my purchase and handled every detail of accessory installation. I love my new Camero convertible. I will happily recommend Damian and Alamo Cevrolet to everyone!

About a month ago I purchased a vehicle from here , I was assisted by Dorian , he was very helpful , they don't make you feel pressured and they really want to satisfy their customers and actually listen to what you are looking for , they just make you fee very comfortable and I definitely came out of there and still feeling that I'm glad I chose to go there to purchase a vehicle , I highly recommend this place and I'm sure all their staff is awesome but look for the sales person by name of Dorian !!!