Customer Testimonials

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DealerRater Nov 14, 2022

My service advisor was great and did everything to make my first time visit smooth.

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DealerRater Nov 12, 2022

I am on military duty here in San Antonio Texas. I conducted an inquiry with Northside Cheverolet online and was contacted by a person named Jack. I told him that my credit situation was not the best due to some unforeseen circumstances. He advised me that they work with all types of credit situations and to complete a credit application, come to the dealership and talk with one of their sales guys. I made an appointment and was put in contact with Sales Consultant JD Hamzah. I again explained my situation and he was very optimistic and excited to help ...

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DealerRater Oct 13, 2022

it was a good sale experience and helpful staff , financing was fast and friendly . I would recommend to all family and friends

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DealerRater Aug 13, 2022

My experience was the best! Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to keep us updated! Roger made sure we walked out with the best deals!

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DealerRater May 8, 2022

Great staff. Quick service and a clean waiting area! Highly recommended. Garrett is a big plus to work with.

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DealerRater Apr 3, 2022

Great customer service, good communication at all times, effective diagnosis and excellent care for my vehicle.

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DealerRater Mar 22, 2022

Great service and salesperson the best he did and awesome sale and job with us

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DealerRater Feb 22, 2022

Thank you Kody Kent. Customer Service and maintenance was great. Northside Chevrolet. Thank you Kody Kent.

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DealerRater Feb 12, 2022

Very please with my result from Northside Chevrolet. Joseph A was very helpful and honest. He was able to get the results that I requested. I would use Northside Chevrolet again. I was able to speak with Marcus as well who was very professional and knowledgeable as well as VERY helpful. -Matthew D.

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DealerRater Feb 9, 2022

Really great service. Really attentive. Whole staff work to find and meet my needs. Would go back with them.

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DealerRater Feb 5, 2022

I have been working with Emilio Gonzalez to order my new '22 C8 Corvette. Emilio has been great to work with. He's a very standup guy and has followed through on all his commitments. He has made the process to order a new car so easy. You can bet I will look for Emilio on my next car purchase. Thanks Emilio!

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DealerRater Jan 28, 2022

The best service that I ever had. Joseph was the most amazing salesman I have ever dealt with. Cody the manager was ever amazing on making sure we left with our truck the same day.

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DealerRater Dec 30, 2021

Promptly attended and Lyft provided. Repairs were explained and my vehicle was inspected in case there was anything additional needing attention.

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DealerRater Dec 23, 2021

The lift courtesy ride mileage was not enough, had to get another lift after the 10 mile limit.

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DealerRater Dec 23, 2021

Joseph was amazing salesman. He didn’t pressure and helped so much to get my new vehicle! Thank you!!

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DealerRater Dec 1, 2021

Fabiola is the salesperson you need when buying a vehicle. Excellent service experience. I will definitely come back and I strongly recommend Fabiola.

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DealerRater Dec 1, 2021

Fabiola and the team at Northside Chevrolet were very professional and responsive to what my family needs were and helped accommodate us appropriately. Out of all my years of buying vehicles this was by far the fastest service I have ever received. Great job and a big thanks to the team at Northside Chevy!

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DealerRater Dec 1, 2021

Faviola is a people person and goes to bat for you. Great experience with her!

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DealerRater Nov 30, 2021

Ms. Fabiola attend us with excellent service. She definitely helped us what we were exactly looking for. Highly recommend going to her and big plus she knows English and Spanish.

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DealerRater Nov 30, 2021

Fabiola made it pleasant and a pleasure to work with Northside Chevrolet. Employee Fabiola Esq

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DealerRater Nov 21, 2021

Emilio Gonzales made it simple and a pleasure! We will continue to use Northside Chevrolet.

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DealerRater Nov 14, 2021

Thank you to Cody, Lupe and service crew who had our vehicle repaired so quickly.

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DealerRater Oct 14, 2021

Overall a good experience. Repairs on my vehicle were finished sooner than expected. Friendly staff. Followed up with me and informed me of other services that were recommended.

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DealerRater Sep 9, 2021

I would like thank hector & Edward for helping with the purchase of my 2021 equinox I’ve owened several chev vehicles & they have top Quality vehicles

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DealerRater Sep 8, 2021

Overall a gteat experience. Emilio was very clear and helpful. I would recommend him to others. He was very informative and always kept me up to date on the order status

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DealerRater Aug 23, 2021

They were Quick as xxxx, car runs great ! I brought my car in Thursday, they said my car would be ready Monday and they were done Friday before 5. I will be back

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DealerRater Jun 23, 2021

I am very pleased with the work that Chevrolet did

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DealerRater May 17, 2021

Northside Chevy was able to get me the best amount for my trade. And had a very wide selection of vehicles! Customer service and sales agent really helped us out!

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DealerRater Apr 22, 2021

Great service, coupled with superb customer service = a happy, returning satisfied customer! My 2018 Vehicle was delivered within the time frame specified, cleaned and washed

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DealerRater Apr 3, 2021

I recently purchased a new vehicle at Northside Chevrolet and I definitely recommend this dealership. The place was spotless and I was impressed with the huge inventory they had. I had checked multiple dealerships and Northside had the most choices which is great when buying a new car, makes it so much easier. I was very pleased with Ed Burgess, the sales manager, who made our experience with their dealership a great one. He was very helpful in taking care of our needs and for that we are extremely grateful. William Juarez, the finance manager, was also very helpful in ...

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DealerRater Mar 18, 2021

I purchased an excellent used Nissan Rogue from Northside Chevrolet. Sales Consultant Jonathon Hamilton worked hard to make the sale and was very accessible. To help complete the deal, GM Edward Burgess went the extra mile to get the sale completed. It was worth the drive from Victoria!

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DealerRater Mar 12, 2021

I recently took my beloved 2010 Tahoe in for service at Northside Chevrolet. It was a little overdue for the 100K service and some maintenance that needed caught up. Worked with Garrett Johnson who was extremely friendly, knowledgeable and provided top notch service in general. I ended up doing not only the normal dealer work but literally everything on my list I could convince them to do. I used to be an auto mechanic back in the day and have owned so many trucks in so many states it isn't funny. Garrett and the crew at Northside Chevrolet are among ...

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DealerRater Mar 10, 2021

Purchased a new vehicle the best vehicle purchase I have ever made. The New Northside Chevrolet has definitely changed since the new General Manager Ed Burgess has taken the leadership from Dean Hardy. I had a problem with Dean very rude did not seem to care about the satisfaction of his customers. Ed is totally different meets customers and helps them to have a great vehicle experience. Carl Campbell the salesperson who found the perfect vehicle for me. He was courteous, very knowledgeable, straight forward, and bent over backwards to satisfy the customer. Great new manager and team at Northside ...

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DealerRater Jan 20, 2021

Bought a vehicle recently. Sales person (JD) was awesome! However, I personally witnessed the GM Dean “berate out loud” an associate for the entire show room to see and here. He had the nerve to even argue with me when I pointed out how rude/loud he was being and how he did not need to berate the associates for at least 20 people to witness including customers and employees. His exact words to me...I don’t care! WOW! Unreal!

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DealerRater Jan 16, 2021

I took my car in at 3:00 for an oil change. They were polite . The people who answer the phone are usually rather rude . Not today Nice for a change

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DealerRater Dec 6, 2020

Bought a 2020 Corvette yesterday from Northside Chevrolet. After months of researching the process of buying/waiting on other dealerships list. I visited NS Chevrolet and met Mr.Emilio Gonzalez, The Corvette Specialist. He was the absolute best salesman that I have encountered during my journey of procuring my Corvette. It was a wonderful experience and highly recommend him to Corvette enthusiast!!! Thank You 🙏🏽 The King’s

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DealerRater Jul 5, 2020

I had a bad experience the first time I went to Northside Chevy, I received a text from the asking how my visit went and I told them not very good. They asked for a second chance and set me up with a sales associate Johnathan and sales manager Cody. Wow what a difference! they blew me away with their professionalism. Needless to say I am now there proud new owner of a charger R/T. They gave a me a great price,. awesome traded value and offered me with an extended warranty that I could not refuse. The finance ...

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DealerRater Jan 14, 2020

Traded my 18 camaro for a 2020 truck. Thanks to my salesman Fred. Helped me pick just what I needed. Thank you north side Chevy!

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DealerRater Feb 9, 2019

I have had my 2012 Cheverolet Silverado in this service shop 3 times for preventative maintenance and I had such a GREAT experience each time~ I highly recommend this dealership the staff is efficient, friendly, organized and I find that is so rare today~ JR is amazing and David Rice took such great care of me answering all of my questions and concerns about what my vehicle truly needed. The staff at the desk are friendly and efficient and check in and check out was flawless~It felt to me each staff member knew what they were supposed to do and they ...

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DealerRater Nov 9, 2018

Thank you for making my latest car purchase an exceptional experience. I have purchased many new and pre owned vehicles since I purchased my first car in 1977. My recent car purchase experience at Alamo City Chevrolet was by far the most exceptional in all aspects. My sales associate Mike Gutierrez was exceptional. He was very well versed on the vehicle specifications and operation. He was very familiar with what vehicles were available for sale, helping me find the one that best met my search criterion, without any sales pressure. After I purchased the pre-owned vehicle as is with no warranty, ...

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DealerRater Jul 23, 2018

was looking to buy my wife a new car for mothers day 2018, walked into ACC and met Jennifer Schultz, at first was skeptical of a female car salesperson, but Jennifer was very knowledgeable of her inventory, and I feel that she truly listened to our situation, in the end , we drove out with a brand new 2018 Chevy Malibu LT. Jennifer Schultz has not forgotten about us, as I recently called on her for a favor and she promptly delivered. thank you ACC and thank you Jennifer, hope to do business again in the near future.

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DealerRater Jun 7, 2018

painless transaction thanks to MATT LOPEZ, dealership was clean and comfortable i am very happy with my 2017 2 ss 6.2L Di 8 speed automatic transmission. Thank you Jack Adams ema il [email protected]

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DealerRater May 16, 2018

Online registration is a great tool, quick response from sales department Matt Lopez. He verified what I wanted came in without appointment but he still made time to met me as he currently working with customer he had me talk to James Gillean two very good people and both professional very helpful.

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DealerRater Apr 29, 2018

Sales Advisor T.C. was awesome !! He was great did not give us the run around on our car he was straight forward on getting us in a new truck. Thank you T. C. I will see in about 2yrs again😊

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DealerRater Apr 20, 2018

Very good service. I was in and out quickly. Matt Lopez is a talented salesman who listened to my every request. The dealership was willing to work with my situation and I walked away with a great deal.

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DealerRater Mar 26, 2018

I started my buying process online with James Gillean. Once he found the car I wanted, we worked over the phone and through emails to finalize the deal. Working with Gary and JJ was a pleasure. My time in the dealership was minimal by my choice but was treated wonderfully by everyone I came in contact with. Don't waste your time, go to Alamo 1st!

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DealerRater Jan 13, 2018

I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great experience with him. He was very laid back which I liked. He did not put pressure on you to buy a car which I liked. I went to other dealerships where they put pressure on you which I do not like at all. I do not like high pressured sales people. That does turn me away.

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DealerRater Dec 3, 2017

I was very satisfied. I Took my truck in for normal service. They offered shuttle service. The service was done quickly and they washed the truck.

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DealerRater Oct 27, 2017

Great customer service! I recommend this dealership to everyone to go to! I am always satisfied when I visit this dealership, great staff. This is the only dealership that I will visit.

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DealerRater Oct 5, 2017

From the start Emilio and Lance were courteous and professional. They were sincere and ensured my experience was well above what I expected. I have to say I experienced the same level of customer appreciation with everyone I dealt with. I'd recommend this dealership.

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DealerRater Sep 29, 2017

My experience was do awesome. Simple, no pressure, nice, kind folks. Salesman was the best ever. Finance was super easy process. Definitely will use again.

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DealerRater Aug 13, 2017

Friendly staff, professional, caring, attentive. What else could you ask for. Cam was great. Though processing was long, I got just what I wanted. They made me feel special.

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DealerRater Jun 12, 2017

This is a great dealership with excellent employees like Katrina Cuellar who really does a great job taking care of her customers. I have been coming here for years due to there honesty, integrity, and all around great customer service. No one does it better and I will always return here for my service needs. Thanks Katrina for all your hard work. They also have a top notch service manager in Roy McClure.

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DealerRater Apr 8, 2017

Katrina in the service dep't and Michael Moore in the sales dep't have both been unbelievable to work with - they understand customer service !

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