Bought a vehicle recently. Sales person (JD) was awesome! However, I personally witnessed the GM Dean “berate out loud” an associate for the entire show room to see and here. He had the nerve to even argue with me when I pointed out how rude/loud he was being and how he did not need to berate the associates for at least 20 people to witness including customers and employees. His exact words to me...I don’t care! WOW! Unreal!
I took my car in at 3:00 for an oil change. They were polite . The people who answer the phone are usually rather rude . Not today Nice for a change
Service writer was very polite and informative. He kept me updated every step of the way. Awesome experience.
Had a great experience at this dealership, my wife and I went in just looking at a Chevy Traverse, sales rep was very attentive and was able to show us what they had there and what they had at a different location. Sales rep was very knowledgeable about the vehicle we were interested in. Within an hour or so were had signed and were driving our great vehicle home, Thank you Northside Chevy!!
The service department is why I got my truck here.
Great experience w Emilio Gonzales before and after the purchase of my new Corvette. Emilio caked and texted me throughout the process to check in and make excellent suggestions for options, care and handling.
After a disappointing original experience, I spoke with Dean Hardy and he corrected the situation as he mentioned in his comments. I worked with his son, John Hardy, and I was in and out quickly. Only reason not to give 5 stars is that I felt they undervalued the trade. I would do business with them again.Original Post. (Treat this place and the salesmen/women like your typical used car dealership. The only thing you can trust is the final piece of paper that goes to the bank. I went to purchase a Suburban after talking with a salesman. After ...
They keep me in the status of the process
They saw that I was on crutches and the attendant immediately helped me. He took care of me and my car and that meant alot to me.
It took awhile to get my car back but other than that everything went well.
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