Customer Testimonials

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DealerRater May 17, 2021

Northside Chevy was able to get me the best amount for my trade. And had a very wide selection of vehicles! Customer service and sales agent really helped us out!

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DealerRater Apr 22, 2021

Great service, coupled with superb customer service = a happy, returning satisfied customer! My 2018 Vehicle was delivered within the time frame specified, cleaned and washed

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DealerRater Apr 3, 2021

I recently purchased a new vehicle at Northside Chevrolet and I definitely recommend this dealership. The place was spotless and I was impressed with the huge inventory they had. I had checked multiple dealerships and Northside had the most choices which is great when buying a new car, makes it so much easier. I was very pleased with Ed Burgess, the sales manager, who made our experience with their dealership a great one. He was very helpful in taking care of our needs and for that we are extremely grateful. William Juarez, the finance manager, was also very helpful in ...

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DealerRater Mar 18, 2021

I purchased an excellent used Nissan Rogue from Northside Chevrolet. Sales Consultant Jonathon Hamilton worked hard to make the sale and was very accessible. To help complete the deal, GM Edward Burgess went the extra mile to get the sale completed. It was worth the drive from Victoria!

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DealerRater Mar 13, 2021

I recently took my beloved 2010 Tahoe in for service at Northside Chevrolet. It was a little overdue for the 100K service and some maintenance that needed caught up. Worked with Garrett Johnson who was extremely friendly, knowledgeable and provided top notch service in general. I ended up doing not only the normal dealer work but literally everything on my list I could convince them to do. I used to be an auto mechanic back in the day and have owned so many trucks in so many states it isn't funny. Garrett and the crew at Northside Chevrolet are among ...

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DealerRater Mar 10, 2021

Purchased a new vehicle the best vehicle purchase I have ever made. The New Northside Chevrolet has definitely changed since the new General Manager Ed Burgess has taken the leadership from Dean Hardy. I had a problem with Dean very rude did not seem to care about the satisfaction of his customers. Ed is totally different meets customers and helps them to have a great vehicle experience. Carl Campbell the salesperson who found the perfect vehicle for me. He was courteous, very knowledgeable, straight forward, and bent over backwards to satisfy the customer. Great new manager and team at Northside ...

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DealerRater Jan 20, 2021

Bought a vehicle recently. Sales person (JD) was awesome! However, I personally witnessed the GM Dean “berate out loud” an associate for the entire show room to see and here. He had the nerve to even argue with me when I pointed out how rude/loud he was being and how he did not need to berate the associates for at least 20 people to witness including customers and employees. His exact words to me...I don’t care! WOW! Unreal!

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DealerRater Jan 9, 2021

I took my car in at 3:00 for an oil change. They were polite . The people who answer the phone are usually rather rude . Not today Nice for a change

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DealerRater Dec 6, 2020

Bought a 2020 Corvette yesterday from Northside Chevrolet. After months of researching the process of buying/waiting on other dealerships list. I visited NS Chevrolet and met Mr.Emilio Gonzalez, The Corvette Specialist. He was the absolute best salesman that I have encountered during my journey of procuring my Corvette. It was a wonderful experience and highly recommend him to Corvette enthusiast!!! Thank You 🙏🏽 The King’s

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DealerRater Jul 5, 2020

I had a bad experience the first time I went to Northside Chevy, I received a text from the asking how my visit went and I told them not very good. They asked for a second chance and set me up with a sales associate Johnathan and sales manager Cody. Wow what a difference! they blew me away with their professionalism. Needless to say I am now there proud new owner of a charger R/T. They gave a me a great price,. awesome traded value and offered me with an extended warranty that I could not refuse. The finance ...

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DealerRater Jan 14, 2020

Traded my 18 camaro for a 2020 truck. Thanks to my salesman Fred. Helped me pick just what I needed. Thank you north side Chevy!

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DealerRater Feb 9, 2019

I have had my 2012 Cheverolet Silverado in this service shop 3 times for preventative maintenance and I had such a GREAT experience each time~ I highly recommend this dealership the staff is efficient, friendly, organized and I find that is so rare today~ JR is amazing and David Rice took such great care of me answering all of my questions and concerns about what my vehicle truly needed. The staff at the desk are friendly and efficient and check in and check out was flawless~It felt to me each staff member knew what they were supposed to do and they ...

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DealerRater Nov 4, 2018

Thank you for making my latest car purchase an exceptional experience. I have purchased many new and pre owned vehicles since I purchased my first car in 1977. My recent car purchase experience at Alamo City Chevrolet was by far the most exceptional in all aspects. My sales associate Mike Gutierrez was exceptional. He was very well versed on the vehicle specifications and operation. He was very familiar with what vehicles were available for sale, helping me find the one that best met my search criterion, without any sales pressure. After I purchased the pre-owned vehicle as is with no warranty, ...

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DealerRater Jul 23, 2018

was looking to buy my wife a new car for mothers day 2018, walked into ACC and met Jennifer Schultz, at first was skeptical of a female car salesperson, but Jennifer was very knowledgeable of her inventory, and I feel that she truly listened to our situation, in the end , we drove out with a brand new 2018 Chevy Malibu LT. Jennifer Schultz has not forgotten about us, as I recently called on her for a favor and she promptly delivered. thank you ACC and thank you Jennifer, hope to do business again in the near future.

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DealerRater Jun 1, 2018

painless transaction thanks to MATT LOPEZ, dealership was clean and comfortable i am very happy with my 2017 2 ss 6.2L Di 8 speed automatic transmission. Thank you Jack Adams ema il jjadamstx@gmail.com

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DealerRater May 1, 2018

Online registration is a great tool, quick response from sales department Matt Lopez. He verified what I wanted came in without appointment but he still made time to met me as he currently working with customer he had me talk to James Gillean two very good people and both professional very helpful.

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DealerRater Apr 29, 2018

Sales Advisor T.C. was awesome !! He was great did not give us the run around on our car he was straight forward on getting us in a new truck. Thank you T. C. I will see in about 2yrs again😊

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DealerRater Apr 20, 2018

Very good service. I was in and out quickly. Matt Lopez is a talented salesman who listened to my every request. The dealership was willing to work with my situation and I walked away with a great deal.

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DealerRater Mar 27, 2018

I started my buying process online with James Gillean. Once he found the car I wanted, we worked over the phone and through emails to finalize the deal. Working with Gary and JJ was a pleasure. My time in the dealership was minimal by my choice but was treated wonderfully by everyone I came in contact with. Don't waste your time, go to Alamo 1st!

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DealerRater Jan 13, 2018

I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great experience with him. He was very laid back which I liked. He did not put pressure on you to buy a car which I liked. I went to other dealerships where they put pressure on you which I do not like at all. I do not like high pressured sales people. That does turn me away.

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DealerRater Dec 3, 2017

I was very satisfied. I Took my truck in for normal service. They offered shuttle service. The service was done quickly and they washed the truck.

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DealerRater Oct 28, 2017

Great customer service! I recommend this dealership to everyone to go to! I am always satisfied when I visit this dealership, great staff. This is the only dealership that I will visit.

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DealerRater Oct 2, 2017

From the start Emilio and Lance were courteous and professional. They were sincere and ensured my experience was well above what I expected. I have to say I experienced the same level of customer appreciation with everyone I dealt with. I'd recommend this dealership.

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DealerRater Sep 29, 2017

My experience was do awesome. Simple, no pressure, nice, kind folks. Salesman was the best ever. Finance was super easy process. Definitely will use again.

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DealerRater Aug 13, 2017

Friendly staff, professional, caring, attentive. What else could you ask for. Cam was great. Though processing was long, I got just what I wanted. They made me feel special.

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DealerRater Jun 12, 2017

This is a great dealership with excellent employees like Katrina Cuellar who really does a great job taking care of her customers. I have been coming here for years due to there honesty, integrity, and all around great customer service. No one does it better and I will always return here for my service needs. Thanks Katrina for all your hard work. They also have a top notch service manager in Roy McClure.

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DealerRater Apr 7, 2017

Katrina in the service dep't and Michael Moore in the sales dep't have both been unbelievable to work with - they understand customer service !

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DealerRater Nov 8, 2016

My sales person, Damian, went above and beyond making the experience go very smoothly. He made sure I was completely satisfied with my purchase and handled every detail of accessory installation. I love my new Camero convertible. I will happily recommend Damian and Alamo Cevrolet to everyone!

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DealerRater Oct 30, 2016

About a month ago I purchased a vehicle from here , I was assisted by Dorian , he was very helpful , they don't make you feel pressured and they really want to satisfy their customers and actually listen to what you are looking for , they just make you fee very comfortable and I definitely came out of there and still feeling that I'm glad I chose to go there to purchase a vehicle , I highly recommend this place and I'm sure all their staff is awesome but look for the sales person by name of Dorian !!!

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DealerRater Jun 22, 2016

Saturday evening I scheduled an appointment to test drive a vehicle I saw on Benson's website for Monday morning. 10 AM first thing, sales rep. Errolyn Cutkelvin, met me and my parents at the front doors. She immediately informed us that the vehicle was undergoing some minor hail damage repair and she had already requested the vehicle be brought up from the shop. We all went for a test drive; the car was lovely. Errolyn was ready with all pertinent and detailed information about the vehicle. Errolyn asked us into the showroom and invited me to discuss a possible purchase. ...

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DealerRater Oct 1, 2015

I went to Tom Benson because the reviews are amazing. I have been looking for a sonic. So i gave them a call 10 minutes later I am test driving a 2015 sonic and I fell in love. David Rosalas not only found me the perfect car but helped me on every question I had to make sure it was the right car for me. I could not have asked for anyone better. He walked me over everything so I had knowledge. I had gone to another car dealership who had told me "They knew what I wanted and not me ...

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DealerRater Jan 15, 2015

Roy McClure and his service team are the cream of the crop! I had an issue with my tires (2015 Tahoe) and the sales guys and manager weren't trying to help me. They even LIED and said I signed some kind of declination of warrenty for my tires. I told them I would be on my way to the store so see this "declination" I signed. I arrive and they said they didn't have anything. So I finally go straight to the service department (Allen) and he took me to Roy McClure. Roy didn't let me ...

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DealerRater Apr 12, 2013

My wife and I stopped in late on a Saturday evening to look at a 2013 Chevy Silverado Crewcab. We were met by Andy Heartman, who right away greeted us with a smile. After looking at several trucks, we found the one we liked, and I was even allowed to take it home for 3 days, something no dealership had ever offered me before. That did it, I was hooked on the truck, and Tom Benson. I received a fair price on my trade, and floor mats, a bed mat, and even two Chevrolet ball caps were thrown in the deal. Andy ...

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DealerRater Aug 18, 2011

My wife and I were looking into purchasing a newer vehicle and had test-driven a Chevy Traverse and really fell in love with that vehicle. We called and spoke to Russell in their "Internet Sales Dept". We made an appt. to meet with him and we were very surprised by the kindness and "Non-pushy" experience in dealing with him. We knew what we wanted and what we wanted to pay. Russell just helped us in meeting our criteria without all the "BS" that you sometimes have to deal with in other dealerships and their &...

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DealerRater May 24, 2011

Great experience. Contacted the dealership about the availabity of a specific car that was on the website before driving from Austin to San Antonio. Karissa was assigned to help me once I arrived. She was very freindly and was knowlegeble about the Lexus ES350 that I was looking at. Once I completed the test drive, we went to her office and I made an offer which was accepted without any counter offers. The price for the car was very fair and well below the retail price. I was out of the dealership within a very short amount of time. This ...

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DealerRater May 21, 2011

ALL OF THE PEOPLE I HAD CONTACT WITH WERE VERY FRIENDLY,PROFESSIONAL,HELPFUL AND CARING.THEY PUT ME IN A NICER VEHICLE 2011 CHEVY SILVERADO,TEXAS EDITION,CREW CAB,COMPARE TO WHAT OTHER DEALERS WERE TRYING TO SELL ME.I TOLD THEM THE SAME PARAMETERS THAT I HAD TOLD THE OTHER DEALERS.THEY NOT ONLY BEAT WHAT THE COMPITION HAD TO OFFER PER VEHICLE I GOT A BETTER INTEREST RATE.I WILL NOT HESITATE TO RECOMEND THEM TO ANYONE. SINCERELY CHARLEY R. BRADLEY

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DealerRater May 12, 2011

Alex Benavidez was very helpful in all areas of information & sales in buying my new car. Alex also explained and answered all questions I asked toward buying my new car After buying the car he also explained all the car features and extras to the car Great salesman !!!! Thanks , Richard Belton

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DealerRater May 12, 2011

We needed to purchase a new vehicle and Tom Benson Chevrolet offered us the best price on the Equinox we ended up buying. Working with Carissa and Mike was pleasant; both are knowledgeable, professional and courteous. The whole process was fairly simple and painless!

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DealerRater Mar 7, 2011

What a great experience I had at Tom Benson Chevrolet. It was easy and hassle free. My Sales Person Larry Meyers was a true professional, friendly, & very informative about my new Corvette I purchased. Buying a car should be this easy! Thank you Tony and Jason for making this easy! Annette York

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DealerRater Nov 29, 2006

This is the best buying experience I have ever had. Every other dealer in town jerked me around. From the minute I arrived at Tom Benson I was greeted with a warm welcome. They had the best selection in town on their pre-owned lot. Tom took me through each step of the buying process informing me what was happening. Took me through the service department getting me a direct contact to get my new vehicle serviced. Even introduced me to some of the mechanics that had been there over 20 years. I would definitely recommend this dealer and Tom Sanders.

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